You may return or exchange most new, unopened items within 14 days of delivery for a refund. The customer is responsible for all return shipping costs and is liable for lost/damaged merchandise. Your refund will be issued in its original payment method, minus our original cost of shipping and handling. We’ll only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Most open but new items may be returned for store credit within 14 days of delivery. Again, the customer is responsible for all return shipping costs and will not be refunded original shipping costs.
Absolutely no returns on tuners, fluids, custom items, custom-ordered items, special order items, body panels and safety equipment.
We reserve the right to deny a return at any time.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We will not authorize a return or exchange without a valid RMA number.
At this time, we only ship performance parts within the United States. Apparel and accessories may be shipped worldwide. If you have issues checking out, please contact us to place an order. This will ensure the most accurate shipping quote.
For safety reasons, we will only ship orders to the billing address. To ship to another address, we will contact you to verify some information prior to shipping.
All in stock items ship within 2 business days unless stated otherwise. Special order and backordered items may take up to a month to ship.
Free Shipping on orders $150+ and generally takes between 1-10 days for delivery; however some items are subject to a flat rate cost regardless of cost. For example, all Seibon body panels require $155 flat rate shipping on all orders.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.